Update for families regarding Parentpay credits. I have now been granted permissions to issue refunds on Parentpay. My task over the next few days is to work through every child’s account and make refunds on the following: School meals, Breakfast Club and and remaining Special Persons Day credits.
As there are hundreds of payment items to refund and each one can only be done individually, it will take some time to complete (it does not help my delightful children are at my feet constantly!). So please continue to be patient, it is really appreciated. I am hoping this is all done over the next 2/3 days.
The refunds will be prioritised as follows:
Families with the most credit
Families with more than one child with credit
Finally, alphabetical order.
Similarly, if you have arrears on your account, please log in and pay for the services you have used.
Thank you, take care
Mrs Raine
Operations Manager
